Terms of Service
1. Overview
This website is operated by Birdzen. Throughout the site, the terms “we,” “us,” and “our” refer to Birdzen. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
If you do not agree to all the terms, you may not access the website or use any services.
Contact: 📧 contact.birdzenliving@gmail.com
2. Online Store Terms
By placing an order, you confirm that:
- You are at least the age of majority in your state or country
- You provide accurate and complete purchase information
We reserve the right to refuse service to anyone at any time.
3. Orders & Contract Formation
All products displayed on our website are subject to availability and do not constitute a binding offer.
A contract is formed when:
- You place an order, and
- You receive a confirmation email from us
We reserve the right to cancel or refuse any order for any reason, including suspected fraud.
4. Pricing & Payment
All prices are displayed in the currency shown at checkout (USD for U.S. customers).
We accept:
- Credit/Debit Cards
- PayPal
- Apple Pay / Google Pay
- Klarna or other payment providers (if available)
Payment is due immediately upon purchase.
5. Shipping & Delivery
Shipping times and details are outlined in our Shipping Policy.
Typical delivery time: 5–9 business days (U.S.)
We work with trusted carriers such as USPS, UPS, and FedEx.
⚠️ Once an order has been shipped, delays caused by carriers are outside our control. However, we will assist you in resolving any delivery issues.
6. Returns & Refunds
We offer a 14-day return policy from the date of delivery.
To be eligible for a return, items must be:
- Unused
- Unopened
- In original condition
- In original packaging
For full details, please refer to our Return & Refund Policy.
7. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery.
We may offer:
- A replacement, or
- A full refund
Photo or video proof is required.
8. Product Use Disclaimer
We are not responsible for:
- Improper use of our products
- Damage caused after delivery
- Minor variations in color due to screen settings
9. Limitation of Liability
To the fullest extent permitted by law, Birdzen shall not be liable for:
- Indirect or consequential damages
- Losses related to shipping delays
- Issues caused by third-party services
Our total liability shall not exceed the amount paid for the product.
10. Intellectual Property
All content on this website (images, text, branding, design) is the property of Birdzen and may not be used without permission.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.
14. Contact Information
For any questions regarding these Terms: