Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://birdzenliving.com (the “Site”).
1. Information We Collect
We collect personal information when you:
- Visit our website
- Place an order
- Create an account
- Subscribe to our email list
- Contact us via email or forms
The information we may collect includes:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Browser and device information
- Order history
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide shipping updates and tracking
- Communicate with you (customer support, updates)
- Improve our website and user experience
- Prevent fraud and ensure security
- Analyze site performance and user behavior
- Comply with legal obligations
3. Sharing Your Information
We only share your personal information when necessary to operate our business:
We may share your data with:
- Shopify (store hosting and infrastructure)
- Payment providers (PayPal, credit card processors, Klarna, etc.)
- Shipping carriers (USPS, UPS, FedEx, logistics partners)
- Analytics & advertising tools (such as Google Analytics, Meta Pixel – if enabled)
We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Save your cart and preferences
- Analyze traffic and performance
- Deliver relevant advertising
You can control or disable cookies through your browser settings.
5. Targeted Advertising & Your Privacy Rights (U.S.)
We may use your data to provide personalized ads through platforms like Meta (Facebook/Instagram) and Google.
Under certain U.S. state laws (such as the California Consumer Privacy Act – CCPA/CPRA), this may be considered “selling,” “sharing,” or “targeted advertising.”
Depending on your location, you may have the right to:
- Request access to your personal data
- Request deletion of your data
- Correct inaccurate data
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal data
To exercise your rights, contact us at:
📧 contact.birdzenliving@gmail.com
6. Data Retention
We retain your personal information only as long as necessary:
- Order data: retained for legal and tax purposes
- Customer support data: until resolved
- Marketing data: until you unsubscribe
7. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
Our store is hosted on Shopify, which uses SSL encryption and secure infrastructure.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your state or country, including the United States and Canada.
When required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).
9. Third-Party Services
We use third-party services (such as payment processors and analytics tools) that may collect, use, and store your data according to their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be available on this page.
11. Contact
For any questions regarding this Privacy Policy or your personal data: