Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Please note that during periods of high demand, processing times may be slightly extended.

We offer free standard shipping on all orders.

United States:

Delivery times are estimates and may vary depending on location and carrier conditions.

Once your order has been shipped, you will receive an email with a tracking number.

You can track your package at any time using the carrier’s website.

If your order arrives damaged or is lost in transit, please contact us as soon as possible.

We will work with you to resolve the issue and may offer:

At this time, we do not have shipping restrictions.

For international orders, customs duties or import fees may apply.
These charges are the responsibility of the customer.

For any shipping-related questions, please contact us:
📧 contact.birdzenliving@gmail.com